How an RFID order is quoted, shipped and documented.

01 / COMMERCIAL

What a quote is built from

A price is a consequence, not a starting point. These are the variables that move it, and the ones we ask about before quoting so the number does not change later.

• Quantity, and the packaging level identity is applied at — item, case, pallet or container.
• Tag construction and attachment method, including whether the tag is applied by us or by your line.
• Reader format, antenna count and mounting, plus what powers and connects them.
• Radio region and the certification the destination market requires.
• Software scope: reader configuration only, or integration with a named business system.
• Test scope: desk sample, representative sample, or an on-site proof of concept.
• Incoterm and destination, including whether a fixed all-in landed figure is realistically available.
• Lead time, and whether the model is held in stock or built to order.
• Documentation: certificate of origin, conformity documentation, translation or legalisation.
• Support term and who owns acceptance when the workflow goes live.

02 / COMMERCIAL

Planning prices on product pages

Product pages on this site show planning prices where a published tier exists. Treat them as an order-of-magnitude reference for the equipment itself. They exclude tags, antennas, cabling, configuration, integration, freight, duty and any certification specific to your market, and they are not an offer.

03 / COMMERCIAL

Incoterms: what we can hold, and where we are careful

Incoterms decide where cost and risk transfer, so they belong in the quote rather than in a general policy. We work with the standard Incoterms 2020 rules and will state the named place on every quote.

• EXW, FCA and FOB: we make the goods available or hand them to your carrier. Straightforward, and the buyer controls the main leg.
• CFR and CIF: we arrange and pay the main carriage, and under CIF we also insure. Risk still transfers at shipment.
• DAP: we deliver to a named place and carry the risk to that point, with import duty and clearance on your side.
• DDP: duty paid and delivered. This is quoted case by case rather than offered as a blanket option, because paying import duty in a destination normally requires a tax establishment or a fiscal representative there.

04 / COMMERCIAL

Radio region and certification

UHF RFID occupies different bands in different markets — commonly referenced as 865–868 MHz in Europe and 902–928 MHz across the Americas, with national variations elsewhere. A reader that is correct for one market may be neither legal nor reliable in another, and certification is granted per model, per variant, per market.

• Tell us the destination country at enquiry stage, not at shipping stage.
• We confirm the radio variant and the available conformity documentation for that market before the quote is issued.
• Where a market requires a certification we cannot evidence for the specific model, we say so and offer the nearest supported alternative.
• Certification documents are supplied for the model actually shipped, not for a similar family member.

05 / COMMERCIAL

Documents that travel with a shipment

What accompanies an order depends on the destination and the Incoterm, but the core set is consistent.

• Commercial invoice and packing list, matching the order confirmation line for line.
• Transport document — air waybill, bill of lading or road consignment note as applicable.
• Certificate of origin where the destination or your customs broker requires one.
• Radio conformity documentation for the model and market shipped.
• Sample or test records where the order followed a validation stage.

06 / COMMERCIAL

Lead time

Lead time is confirmed on the order confirmation and depends on the model, the configuration, the radio variant, the quantity and the destination documentation. Where a model is held in stock, the lead time is dominated by preparation and freight rather than production.

07 / COMMERCIAL

Payment

The payment schedule and the settlement route are stated on the order confirmation and, where one is issued, on the proforma invoice. They are agreed per order because they depend on order value, destination, documentation risk and whether it is a first order.

08 / COMMERCIAL

Export control and end use

RFID equipment can fall within export-control and sanctions regimes depending on specification, destination and end use. We screen orders against applicable restrictions and may ask for an end-use statement or an end-user check before accepting an order.