顧客の前での関係
- The customer relationship, your quotation and your invoice — including local commercial terms, delivery scheduling and anything you promise in your own name.
- First-line support: the calls, the resets, the "the screen says nothing" traffic, triaged by your team before it reaches us.
- A named technical contact who can configure a handheld or point a fixed reader without us doing it for them.
- Accuracy about the destination market. Tell us the country before we quote the variant; the certification boundary is not something either of us can resell around.